Kelly said she couldn't afford the extra cost and was reportedly accused of lying.Įven the British Transport Police tried to step in and sort out the situation. Once there, she was told she had to pay an extra £50 for the journey she just took, on top of the £440.90 Flexi pass she wanted to buy.
Instead, she was told to buy one at St Pancras station. Despite seeing others do it before, Kelly was told by a Southeastern conductor that she couldn't buy her season pass on the train. Kelly Hannah-Rogers wanted to buy a Flexi 28-day season pass, but the ticket office was closed when she arrived at her local station in Folkestone, Kent. A commuter was left fuming after being slapped with a £142 rail fine, despite trying to buy a ticket four times.
